Commonwealth of Massachusetts
Professional Branch HUMAN RESOURCES Strategic Strategy
June you, 2010
Ma Executive Part HR Proper Plan: Stand of Articles
1 . Executive Summary- a few -
1 ) 1 Introduction- 3 --
1 . 2 Case for Change- 3 --
1 . 3 Overview of the HR Proper Plan- some -
1 ) 4 Benefits associated with MassHR and Indicators of Success- 5 -
1 . 5 Higher level Sequencing Plan- 6 --
1 . 6th Recommended Subsequent Steps- several -
installment payments on your Background and Case for Change- almost eight -
installment payments on your 1 Background to MassHR- 8 -
2 . 2 Strengths- 10 -
2 . 3 Challenges- 10 --
2 . four Why Alter Now? -- 14 -
3. MassHR Vision Framework- 15 --
3. 1 Where Were Heading- 18 -
a few. 2 The way we Will Get Generally there – Proper Initiatives- seventeen - several. 3 How We Will Get There - Helping Initiatives- thirty-five -
some. Shared Service Pilot Design- 43 --
some. 1 Description of Advised Learning Shared Service Pilot- 43 -- 4. a couple of Proposed Learning Governance Framework, Responsibilities and Processes- 46 - 5. 2 Suggested Implementation Plan- 47 --
5. Modify Management Strategy- 49 -
5. 1 Change Administration Barriers- 60 -
a few. 2 Recommended Strategies- 52 -
your five. 3 Proposed Implementation Plan- 57 -
6. MassHR Roadmap- 59 -
six. Appendix- 63 -
7. 1 Approach- 63 -
7. 2 Participants List- 63 -
7. three or more Interview Summary & Crucial Themes (strengths and needs)- 70 - 7. four Workshop Sales pitches & Pre-Reads- 71 -
7. your five Focus Group Materials- seventy two -
several. 6 Relevant Best Practices pertaining to Consideration- 72 -
7. 7 Conversation Strategy- 75 -
several. 8 Shared Service Leading Practice- seventy five -
several. 7. you Example Service Level Contract for Distributed Services- seventy five - 7. 9 Jobs and Responsibilities- 75 -
1 . Executive Summary
1 ) 1 Advantages
Over the last many years, the Human Solutions (HR) community has taken on extensive efforts to examine how a HR programs and delivery systems within the Executive Department can be better to better meet the strategic requires of the Commonwealth. This HR strategic prepare builds upon these prior efforts and responds for the Governor's Business Order 517, charging all of us with creating a strategic want to enhance the effectiveness and efficiency of our HR systems as part of improving the Commonwealth's overall ability to get, develop, and retain the finest workforce near your vicinity.
Our continuing studies and dialogue with over 100 stakeholders[? ] during this organizing process include confirmed what our HR professionals understand all too very well – that people operate in a complex environment characterized by a network of multiple HOURS units rather than one specific structure. This kind of environment is definitely challenged with a number of related factors which includes:
• Historic under-investment in HR technology,
• Large reliance about manual transactions,
• Variation in HOURS resource levels and competence across the firms,
• Deficiency of consistent HR processes and information,
• Inefficient support delivery and insufficient expenditure in strategic HR techniques (such because workforce planning, training, hiring, and performance enlargement programs)
We certainly have the opportunity to tackle these issues and must act now to fully make use of the dedication for increased investment in HR technology to transform the way you operate. This kind of strategic strategy describes each of our vision for making Massachusetts the very best public sector employer in the country through successful HR programs, services and technologies that build a talented, diverse, involved and successful workforce. The master plan identifies the initiatives for achieving this kind of vision and recommends the roadmap for delivering effects rapidly and sustainably.
1 ) 2 Case for Change
During the last 10 years, expense reduction have strengthened the quest delivery problem for Earth agencies and, by extension, the HUMAN RESOURCES community. In an environment of constrained solutions, the current HUMAN RESOURCES model and support systems must be altered in order to meet the critical needs of our...